1. Except as otherwise expressly stated with respect to any matter or services, all contents of the site are offered on “as is” basis without any warranty whatsoever either express or implied regarding quality or fitness. The participants are directed to exercise diligence.
  2. Matharoo Catalysts (Hereinafter referred to as We/Us”) shall not be responsible for breach of any action or omissions, which results in any loss, damage, delay or injury to you or your travel companions or group members or to the luggage or personal belongings.
  3. We shall not be responsible for any injuries, damages, or losses caused to any participant in connection with any Force Majeure events including but not limited to terrorist activities, social or labour unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, Flood and Inundation, riots, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside our control.
  4. Please note that we reserve the right to accept and cancel reservations for participants who join escorted groups at our sole discretion without notice. Every attempt will be made to balance the group with the best interests of all participants in mind. If during the reservations process, our team anticipates a negative outcome will result to fellow participants or fellow travellers may potentially disrupt the programme, the reservation will be cancelled and any penalties incurred will be the responsibility of the client.
  5. Place of Stay is usually confirmed on a guaranteed payment basis. If you cancel or change plans, please notify our travel advisory well within time. Policies and Rules may vary by property.
  6. PRICES: are subject to change without notice due to currency fluctuations, tariff changes or increase in operational costs.
  7. Cancellation and Refund: We reserve the right to charge processing fees in the event of refunds, cancellations and other services.
  8. Booking Policy: 100 % of the cost should reach us just after the confirmation of your booking.
  9. Cancellation Policy:
    • Cancellation until 45 to 21 days – 25%,
    • 21-10 days before departure – 50%,
    • Until 10-3 days before departure – 75%,
    • Up to 3 days before departure – 100%.
  10. How do I get a refund after cancelling my booking?
    • After cancelling your booking, you will need to send us the copy of Invoice to info@pitstudio.in or at the following address:
    • Pool,19, Pleasure Ville II, P.O.Rancharda, Sub P.O. Nandoli, Kalol Taluk, Gandhinagar district – 382115 .
    • On receiving the copy of Invoice, the refund shall be processed within 30 days from the date of receipt.
  11. Insurance Policy:
    Insurance of any nature in not covered in our prices, nor are such options available at the time of compiling this information. Each guest participant is advised to buy a travel and health insurance. Insurance of any nature is not covered in our prices, nor are such options available at the time of compiling this information. It is explicitly understood that the clients are booking the tours at their own personal risk.
  12. Your Proof of identity is required for all travel. Without proper identification, or passport and necessary visas you will not be permitted to depart. It is your responsibility to verify your necessary travel documents.
  13. In addition to the terms set forth above, neither Matharoo Catalysts, nor its affiliates, information providers or content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions.
  14. You have understood and agreed that any representation provided in our Website and/or brochure and/or any other means may differ from the actual services or the locations and that you have deemed to waive any present or future dispute or claim with regard to the same as You have yourself and through your expert advisors have independently verified the actual services and locations.
  15. Notwithstanding anything contained in any other agreement/ brochure, representation of any nature, this undertaking shall have overriding effect
  16. The contract between Matharoo Catalysts and You shall be subject to Indian Laws and shall be strictly governed by Indian Laws.
  17. In no case our liability shall exceed the actual remuneration in Indian Currency as per the value of the same at the relevant point of time paid to us by you and in no case the cost of any litigation shall be borne by us.
  18. Any dispute arising out of the understanding and/or Contract between Matharoo Catalysts and You if not settled by mutual discussion shall be resolved through arbitration under The Arbitration under Arbitration and Conciliation Act 1996. The venue of arbitration shall be at Ahmedabad in Gujarat. A sole arbitrator mutually appointed by the parties shall be the arbitral tribunal. The arbitral proceeding shall be conducted under Indian Law and in English Language.
  19. Subject to clause 18 above the courts in Ahmedabad, Gujarat shall have exclusive Jurisdiction to try and entertain any dispute.
  20. Reserve the right to change the specifications, context, people or place in case we deemed necessary.